About Injury Claim Advocacy
Injury Claim Advocacy (iCA) is a service that helps injured Victorians lodge and manage compensation and injury insurance claims following an accident.
Our team has extensive experience assisting people through the claims process and understands how overwhelming it can be after an injury. iCA offers an alternative to engaging a lawyer for the initial lodgement and management of many types of claims, including:
1. TAC Claims – if you were injured in an incident involving a moving motor vehicle (car, bus, train, motorcycle or e-scooter).
2. Personal Injury Claims – if you were injured in a public place and may have a claim against another party.
3. Sports Injury Claims – if you or your child were injured while participating in organised sport, including AFL, Auskick, community football or other sporting activities where player injury insurance may be available through a club, league or sporting association.
iCA provides guidance, administrative support and advocacy throughout the claims process. We can help you understand the claims pathway, complete claim forms, gather supporting documentation and liaise with the relevant organisation or insurer where appropriate.
We do not provide legal advice. If your matter is complex or requires legal representation, we will let you know as early as possible and discuss the most appropriate next steps.
Get in touch today to discuss your circumstances and find out how we can help. Click below to contact us or call +61 407 555 111.
Injury Claim Advocacy - Supporting you on your claim journey
Consultation & Claim Lodgement
Includes claim review, form preparation, obtaining supporting documents, and lodgement with TAC or insurer. Max. time limit of 2 hours applies per claim.
Ongoing Claims Support (Complex Claims)
Includes research and investigation, follow-ups and correspondence, requests for initial medical reports and records, police reports and claim progress tracking and updates to the claimant.
Obtaining Further Medical Evidence or Reports
Arranging specialist reports, travel, or disbursements (charged at cost).
Interstate Accident? You may still be covered by TAC
Personal support from experienced claims staff is essential when navigating your personal injury advocacy. We explain the injury claim process clearly, step-by-step, ensuring you feel supported and confident from start to finish.
Fast, accurate lodgement is crucial. We ensure your TAC claim is submitted correctly and as quickly as possible—usually within 3-5 working days. We will keep you informed until a decision is made by the insurer.
A simpler, more affordable option is available since you don't need to engage a lawyer to lodge your transport accident claim. We guide you through the process professionally and affordably. If we believe it is more appropriate to seek advice from a lawyer during your personal injury claim, we will let you know.
Flat fees with no hidden costs are part of our service. Our fees are based on a simple fee structure, so there are no surprises, no add-ons, or unexpected legal bills. You will pay the service fee for an injury claim once it is lodged, and a decision is made by the insurer, or if the claim is withdrawn or cancelled.
